OUR PRIVACY POLICY

Last Updated: May 22, 2025

Welcome to goldenmuv.com, the official website of Goldenmuv Premium Consulting Limited. We are committed to protecting your privacy and handling your personal data with transparency and integrity. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, engage with our services, or interact with us.

By accessing or using our website and services, you consent to the data practices described in this Privacy Policy.

1. Introduction

Goldenmuv Premium Consulting Limited (“Goldenmuv,” “we,” “us,” or “our”) is a consulting firm providing expertise in various areas, including financial services, digital transformation, human capital optimization, and corporate brand development. This policy is designed to comply with the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable data protection laws in Nigeria.

2. Information We Collect

We collect various types of information to provide and improve our services, communicate with you, and operate our business effectively.

a. Personal Information: This includes information that can directly identify you, such as:

  • Contact Information: Name, email address, phone number, company name, job title.
  • Inquiry Details: Information you provide when you fill out contact forms, subscribe to newsletters, request a consultation, or communicate with us directly (e.g., through email or phone).
  • Professional Information: Details relevant to our consulting services, such as industry, business challenges, or project requirements, that you voluntarily share.

b. Non-Personal Information (Usage Data): This is data that does not directly identify you but provides insights into your activity on our website. This may include:

  • Browser Type and Operating System: Information about the device and software you use to access our site.
  • IP Address: Your internet protocol address, which may indicate your general location.
  • Referring URLs: The website you visited before coming to our site.
  • Pages Visited: Which pages you visit on our website, the time spent on those pages, and the sequence of pages visited.
  • Date and Time of Access: When you visit our site.

3. How We Collect Information

We collect information through the following methods:

  • Directly from You: When you voluntarily provide it to us through contact forms, email inquiries, service requests, or direct communication.
  • Automatically (via Cookies and Tracking Technologies): As you navigate our website, we may use cookies, web beacons, and similar technologies to collect certain non-personal information about your Browse patterns.
  • From Third Parties: We may receive information from third-party services (e.g., analytics providers) to enhance our understanding of website usage.

4. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Manage Services: To fulfill your requests, provide consulting services, and manage our relationship with you.
  • To Communicate with You: To respond to your inquiries, provide updates, send newsletters, and deliver relevant marketing communications about our services.
  • To Improve Our Website and Services: To analyze website usage, understand user preferences, troubleshoot issues, and enhance the functionality and content of our website and service offerings.
  • For Marketing and Business Development: To inform you about other services we offer that are similar to those you have already enquired about or purchased, or to develop new services.
  • For Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal processes in Nigeria (including NDPR), and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
  • For Internal Business Operations: For data analysis, audits, fraud monitoring and prevention, developing new products and services, and expanding our business activities.

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as website hosting, data analytics, email delivery, CRM management, and marketing assistance. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by Goldenmuv.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

6. Cookies and Tracking Technologies

Our website uses “cookies” and similar tracking technologies to enhance your Browse experience, analyze website traffic, and understand where our visitors are coming from.

  • Cookies: Small text files placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
  • You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Data Security

Goldenmuv is committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (Under NDPR)

As a data subject in Nigeria, you have certain rights concerning your personal data under the Nigeria Data Protection Regulation (NDPR), including:

  • The Right to Be Informed: To receive clear, transparent, and easily understandable information about how we use your data.
  • The Right of Access: To request access to your personal data that we hold.
  • The Right to Rectification: To request that inaccurate or incomplete personal data be corrected or updated.
  • The Right to Erasure (Right to Be Forgotten): To request the deletion or removal of your personal data where there is no compelling reason for its continued processing.
  • The Right to Restrict Processing: To request the suspension of the processing of your personal data in certain circumstances.
  • The Right to Data Portability: To request the transfer of your personal data to another service provider in a structured, commonly used, and machine-readable format.
  • The Right to Object: To object to the processing of your personal data in certain situations (e.g., for direct marketing).
  • Rights in Relation to Automated Decision Making and Profiling: To object to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable laws.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience or information. Goldenmuv is not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

11. Changes to This Privacy Policy

Goldenmuv reserves the right to update or modify this Privacy Policy at any time. We will post the revised policy on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the website after any changes signifies your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: info@goldenmuv.com, you may also forward your inquiries to us through our Contact Us Page.